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TheHandi-Van Rider Satisfaction Survey

We would like to receive your feedback on your recent trips on TheHandi-Van.  You can participate in an online survey through the Estimated Van Arrival (EVA) website (https://eva.thebus.org). 

The survey form is also available for download online in
EnglishChuukeseIlokanoJapanese (日本語)Chinese (中文) and Tagalog.  You may also request a copy of the form in any of these languages mailed to you or provide your feedback by phone by calling (808) 768-8300. 

Completed survey forms may be submitted by mail, email or fax: 

Mail:          Paratransit Service and Operations Branch
                 Department of Transportation Services
                 City and County of Honolulu
                 Pacific Park Plaza
                 711 Kapiolani Boulevard, Suite 1600
                 Honolulu, Hawaii, 96813 

Email:       handivan@honolulu.gov
Fax:          (808) 768-1986 

If you have any questions, contact handivan@honolulu.gov or (808) 768-8300.

Estimated Van Arrival System and Customer Comment
 Estimated Van Arrival System  Customer Comment  Reasonable Modification Accommodation Request
RMA and Rider's Guide and eligibility
 Rider's Guide and eligibility  Title II Policy  Title VI Policy  Language Assistance Services