TheHandi-Van Policies

Title VI Non-Discrimination Policy

As a recipient of Federal Transit Administration (FTA) federal financial assistance, the Department of Transportation Services, Transportation Mobility Division (DTS-TMD) is required to submit a Title VI Program report to FTA every three years.

As the non-profit corporation contracted by DTS to provide TheBus and TheHandi-Van services, Oahu Transit Services, Inc. (OTS), is required to fully comply with Title VI of the Civil Rights Act of 1964 and follows the DTS-TMD Title VI Program.

The 2019 Title VI Program report can be found below. Questions and/or comments regarding this report, or special requests for assistance to view this report may be referred to: thebusstop@honolulu.gov or (808) 768-8300.
Handi-Van Title VI Notice
(中文) (日本語) (Ilokano) (Tagalog) (Kapasen Chuuk)
TheBus Non-Discrimination (Title VI) Policy and Complaint Procedures
You Have Rights (Reference Title Vl of the 1964 Civil Rights Act & Environmental Justice 1994)
Title VI Program
Service and Fare Equity Analyses