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Lost
& Found
(Located at TheBus Pass
Office)
811 Middle Street
Honolulu, Hawaii 96819-2316
(808) 848-4444
OFFICE
HOURS
Monday – Friday, 7:30 am – 4:00 pm
Closed on City
Holidays, except Discoverer’s Day
- The
Lost & Found Office will receive all items found today on the
following business day. Please
call after 9:00 am to allow time to sort newly received items.
- Found
items are held
for 30 days from the date of loss.
When contacting this
office, please have the following information available:
- Description
of lost article(s) [color, brand name, fabric]
- Route
number of the bus
- Date
and Time item was lost
- Place
(cross streets) you boarded the bus
- Time
you boarded the bus
- Where
you were seated on the bus
When the Lost & Found Office is
closed and you believe you may have left an emergency item on TheBus
such as a wallet, airline tickets, passport, or prescription medication,
call
TheBus Information Office (5:30 am – 10:00 pm daily) at 848-5555.
Please be aware:
·
The
Information Representative can only assist with emergency items.
·
Information
Representatives cannot look for lost items as they do not have access to
the Lost & Found Office.
·
The
Information staff does not have direct contact with the bus operator. Your
information will be relayed to the proper department.
·
As
circumstances allow, a best effort will be made to assist in the
recovery of your item.
·
TheBus cannot guarantee return of your item.
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